God speaks. we tell his stories.

Privacy Policy

This Privacy Policy (“Policy”) explains how information about you is collected, used, and disclosed by The Unseen Story (“we” or “us”) when you access or use our website, or otherwise interact with us.

We collect information you provide directly to us. For example, we collect information when you sign up for or participate in contests, promotions, surveys, mailing lists, engage with us via social media platforms; and when you email, call, or otherwise communicate with us.

The types of information we may collect include your name, address, phone number, email address, ZIP code, photos, videos, social media usernames, payment information, demographic information, information about your interests and preferences, and any other information you choose to provide.

We may use cookies and other tracking technologies to collect information about you and your interaction with our Services, including information about your browsing behavior, purchase behavior, and other engagement with the Services. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.

We use the information we collect about you for a variety of purposes, for example, to: facilitate and improve your online shopping experience; communicate with you about special offers; provide and deliver products and services, process transactions, and send you related information, including confirmations, receipts, and invoices.

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

The Services may offer social sharing features or other integrated tools, which let you share actions you take on the Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.

The Unseen Story takes reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

The following section applies to individuals in the EEA.

Legal Basis for Processing. When we process your personal data, we will only do so when:

We need to use your personal data to perform our responsibilities under our contract with you, for example to deliver products that you ordered from us.
We have a legitimate interest in processing your personal data. For example, if you are a customer, we may process your personal data to send you marketing communications, to communicate with you about changes to our Services, and to provide, secure, and improve our Services.
We find such processing is necessary to comply with our legal obligations.
We have your consent to do so. When your consent is the legal basis for our processing, you may withdraw such consent at any time.
Data Retention. We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please send an email message to [email protected].

Questions or Complaints. If you are a resident of the EEA and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

You may opt out of receiving promotional communications from The Unseen Story by following the instructions in those communications.

Contact

If you have any questions, comments or concerns about this Policy or our privacy practices, please email [email protected].